1.Please make sure the lace dont have been cut first, and offer the pictures to let us confirm by email. No return &exchange for wig or lace cut units!
Contact with our sellers and tell us your problems,then you can return it back , once we received it, you will get full refund.
2.if there is somethong wrong with the hair quality,then we should pay for the return shipping fees,otherwise,you buyers need to pay for that costs
(The difference of cap size is not a quality problem， pls check your cap size befor you place an order)
1.Custom cap size wig is not eligible for return/exchange.
2.custom hair color wigs are not eligible for cancel, and also cant return and exchage.
3.All returns and exchanges are only allowed within one month.
4.Please allow 3-5 business days to process your refund since the unit is delivered.
5.We have the right to refuse to sign for the package if you send it back without our permission. All losses caused by it shall be borne by you.